Yay a Burning Empires game!
I would say, it depends how important the player wants the crew to be (relative to other things).
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The crew can certainly just be colour. If you ever need to rely on their skills, of course, they won’t be much help. OTOH, they are free.
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The crew can be an affiliation, of 1D 2D or 3D (and can be improved during play with appropriate context). This means when you are searching for that one crew member who knows what you need to know, you can add the +2D or whatever to your Circles test.
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p118 is the “Gang or Crew” rules.
** Coren has a relationship with Hest (tick)
** Coren has an affiliation with the crew [1 Circles point per die]
** Coren has a relationship with the crew specifying Coren as the boss. [1 Circles point per die]
So how many Circles points does the PC have and how do they want to spend them? Lots of fun options. BE is all about challenging how much an important thing is worth to the player (vs the character, even).